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Chartbook
Chartbook: Involving End-Users in Co-Design of Patient-Centered Clinical Decision Support

This chartbook provides an overview of key takeaways from the Trust and Patient-Centeredness Workgroup: Methods for Involving End-Users in PC CDS Co-Design report.

This chartbook is designated to help developers of clinical decision support identify and use methods of co design to advance patient-centered clinical decision support (PC CDS).

CDS development has historically been spearheaded by health system leaders, electronic health record developers, and informaticians. Unless CDS developers prioritize end-user needs and preferences or invite end user input during design, PC CDS may not align with clinician workflows or patient lifeflows. Codesign may help to prevent such unintended consequences. 

About the Chartbook   
This high-level summary of the Trust and Patient-Centeredness Workgroup: Methods for Involving End-Users in PC CDS Co-Design provides an overview of six methods that can be used individually or synergistically to involve patients, clinicians, and other stakeholders in PC CDS co-design. The methods include:  

  • Consultative groups 
  • Surveys 
  • Focus groups 
  • Empathy interviews 
  • Prototypes 
  • Usability tests 

How To Use This Chartbook  
Designed to help developers of CDS identify and use methods of co-design to advance PC CDS, the chartbook provides seven steps for successful co-design along with the methods described above. 

Suggested Citation: Agency for Healthcare Research and Quality’s Clinical Decision Support Innovation Collaborative. Chartbook: Involving End-Users in Co-Design of Patient-Centered Clinical Decision Support. Prepared under Contract No. 75Q80120D00018. AHRQ Publication No. 24-0062-3. Rockville, MD: Agency for Healthcare Research and Quality; September 2024.